Our latest POV on how customer experience drives everything from concept and creative to design and technology
I’m not a big self-promoter. I’ve always been like that—shying away from “me-talk” and diverting the conversation to discuss some of your accomplishments. I find that I get to know people a lot better and, thus, feel a lot closer to them when I do so.
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One of my favorite sentences is in the Introduction to Mark Twain’s Adventures of Huckleberry Finn: “When Huck opens that window to take off from home, the reader has the same thrill of anticipation one feels after hearing the first few bars of a Miles Davis solo.” —Peter Watrous, The New York Times It is a favorite […]
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