Team

A passionate team of industry-recognized experts transforming customer experiences

  • Carlos Pimenta CEO Carlos Pimenta
    Chief Executive Officer
  • Jay Cann CTO Jay Cann
    Chief Technology Officer
  • Will Payman VP, Stategy Will Payman
    VP, Strategy
  • Mark Emery VP, Client Partner Mark Emery
    VP, Client Partner
  • Jordan Beiter Senior Director, Delivery Jordan Beiter
    Senior Director, Delivery
  • Brett Sharp VP, Customer Experience Brett Sharp
    VP, Customer Experience
  • Connie McClung Connie McClung
    Director, HR & Finance
  • Jim Jenkins Jim Jenkins
    Senior Director, Technology
  • Marc Adler Founder Marc Adler
    Founder

Proven

Our leadership team is a Who’s Who of industry pioneers who are committed to delivering compelling results for our clients and their customers.

Passionate

We are obsessed with helping our clients maximize their customers' experience. We live our passion by acting as customer advocates and facilitating teamwork and collaboration to create frictionless experiences.

Collaborative

We believe in the power of team. As a multifaceted digital agency, we are a dynamic mix of researchers, strategists, analysts, designers, UX experts, and technologists all focused on the same shared goal.