Team

A passionate team of industry-recognized experts transforming customer experiences

  • Marc Adler Chairman Marc Adler
    Chairman
  • Carlos Pimenta CEO Carlos Pimenta
    Chief Executive Officer
  • Cara Carson CFO Cara Carson
    Chief Financial Officer
  • Jay Cann CTO Jay Cann
    Chief Technology Officer
  • Asa Sherrill VP, Experience Design Asa Sherrill
    VP, Experience Design
  • Will Payman VP, Stategy Will Payman
    VP, Strategy
  • Don Brazil VP, Client Services Don Brazil
    VP, Client Services
  • Brett Sharp VP, Customer Experience Brett Sharp
    VP, Customer Experience
  • Jim Bass Director Customer Experience Jim Bass
    Director Customer Experience

Proven

Our leadership team is a Who’s Who of industry pioneers who are committed to delivering compelling results for our clients and their customers.

Passionate

We are obsessed with helping our clients maximize their customers' experience. We live our passion by acting as customer advocates and facilitating teamwork and collaboration to create frictionless experiences.

Collaborative

We believe in the power of team. As a multifaceted digital agency, we are a dynamic mix of researchers, strategists, analysts, designers, UX experts, and technologists all focused on the same shared goal.